Guest-Focused Food & Beverage Lead (Retail)

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 19,000 - 21,000; Full time

Job summary

United Dairy Farmers is hiring a Retail Food and Beverage Lead for Store 083 in Cincinnati, OH. The role oversees foodservice operations, safety, and quality while delivering the Hi Five Guest Experience to guests.

The position requires leading food preparation, ensuring product dating and freshness, and maintaining clean, organized service areas. Must be able to work with alcohol/tobacco sales according to law and company policy.

Responsibilities

• Turn on Roller Grill, stock per Production Guide, ensure all products correctly dated and food safe
• Prepares fresh condiments for use utilizing correct foodservice dating procedures
• Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer ensuring correct expiration times on all products
• Maintains temperature logs for all foodservice areas, including Dipside
• Maintains product availability for prepared food areas Monday-Friday, 5AM-12PM
• Is able to prepare Dipside area in the morning to have ice cream stocked and in proper conditions for guest consumption
• Ensures ordering of Foodservice Supplies is completed to eliminate Out of Stocks
• Completes wash, rinse and sanitizing activities for all foodservice smallwares to ensure food safety
• Maintains cleanliness of sales area where foodservice products are located
• Maintains organization & cleanliness of all foodservice areas following cleaning SOPs
• Keeps up to date with all program changes and SOPs
• Works with management to ensure all associates are trained and able to execute all foodservice programs
• Ovenside Stores – maintains oven cleanliness
• Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello
• DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream, sundaes and more
• Efficient Operation of POS: properly authorizing and controlling gas sales, accurate transactions
• Stocking Merchandise: keep shelves/holders filled, ensure dip cabinet is full
• Security: monitor guests, manage cash drops and access control
• Maintenance: keep store and equipment clean, manage temperatures
• Reporting: accurate time records and guest preparedness documents
• Other duties as assigned by Management
• Ability to speak, hear and understand English well enough to communicate effectively with customers.
• Ability to become Food Safety certified under state laws.
• Ability to see well enough to operate store equipment and read price books.
• Ability to understand operating instructions for store equipment.

Job description

United Dairy Farmers is hiring a Retail Food and Beverage Lead for Store 083 in Cincinnati, OH. The role oversees foodservice operations, safety, and quality while delivering the Hi Five Guest Experience to guests.

The position requires leading food preparation, ensuring product dating and freshness, and maintaining clean, organized service areas. Must be able to work with alcohol/tobacco sales according to law and company policy.