Guest-Focused Food & Beverage Assistant

Valor Hospitality - The Lodge at Gulf State Park; United States; On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

Other benefits

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality - The Lodge at Gulf State Park invites energetic food and beverage associates to deliver prompt, courteous service at our beachside property. You will learn menu items, maintain clean dining areas, and support a seamless guest experience.

This on-site role requires a high school education and 3-6 months service experience; vision and coordination are essential. Competitive pay with daily pay options plus comprehensive benefits.

Qualifications

• Three - Six months experience in a food/beverage services environment or establishment.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Responsibilities

• Ensure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing and organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.
• Complete all restocking and cleaning duties as instructed.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
• Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
• Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Perform other duties as assigned, requested or deemed necessary by management.

Skills

Communication skills

Customer service

Attention to detail

Education

High school education or equivalent experience

Job description

Valor Hospitality - The Lodge at Gulf State Park invites energetic food and beverage associates to deliver prompt, courteous service at our beachside property. You will learn menu items, maintain clean dining areas, and support a seamless guest experience.

This on-site role requires a high school education and 3-6 months service experience; vision and coordination are essential. Competitive pay with daily pay options plus comprehensive benefits.