Guest-Focused Floor Assistant — Dining Room Support

Kei Concepts; Irvine (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Holiday pay

Paid sick leave

Referral program

Career growth

LifeMart discounts

Employee dining discounts

Team bonding events

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

Kei Concepts in Southern California is seeking a dependable Floor Assistant for NEP Cafe in Irvine. You will support the front-of-house team, help keep the dining room clean, and assist with food delivery while delivering excellent guest service.

The role requires 6 months to 1 year in restaurant or hospitality, effective communication, strong attention to cleanliness, and the ability to work in a fast-paced environment.

Qualifications

• 6 months to 1 year of restaurant or hospitality experience.
• Ability to communicate effectively and professionally with guests and team members.
• Strong attention to detail, cleanliness, and food-safety standards.
• Ability to work efficiently in a fast-paced restaurant environment.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to reach, bend, stoop, stand for extended periods, and frequently lift up to 50 pounds, with or without reasonable accommodation.
• California Food Handler Card required within 30 days of hire. Employer-paid training/examination and compensated training time will be provided in accordance with California law.
• Responsible Beverage Service (RBS) certification required within 60 days of employment if job duties include serving or delivering alcoholic beverages.

Responsibilities

• Clear used tableware between courses and provide clean tableware as needed.
• Clear and reset tables promptly after guests leave.
• Transport dishes, glassware, silverware, and other tableware to designated dishwashing areas.
• Clean and sanitize tables, chairs, booths, and surrounding dining areas between seatings.
• Maintain clean floors and guest areas throughout the shift.
• Assist with prompt and accurate food delivery to guests.
• Respond professionally and promptly to guest requests.
• Assist servers and other front-of-house team members as needed.
• Thank guests as they leave and help maintain a welcoming dining environment.
• Attend required employee meetings and training sessions.
• Perform other duties consistent with the position and restaurant operations as assigned by management.

Skills

Customer service

Communication skills

Attention to detail

Stamina

Job description

Kei Concepts in Southern California is seeking a dependable Floor Assistant for NEP Cafe in Irvine. You will support the front-of-house team, help keep the dining room clean, and assist with food delivery while delivering excellent guest service.

The role requires 6 months to 1 year in restaurant or hospitality, effective communication, strong attention to cleanliness, and the ability to work in a fast-paced environment.