FOH General/Server (SUP Noodle Bar - Irvine, CA)

Kei Concepts; Irvine (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

SUP Noodle Bar, Irvine, CA, is seeking a Front-of-House General/Server to create a welcoming dining experience. You will greet guests, explain menu items, take orders, deliver food and beverages, and assist with seating and billing in a busy setting.

The position offers $17.00/hour plus tips, with pay varying by role. Flexibility to work evenings, weekends, and holidays is required. Training is provided where needed.

Qualifications

• Previous customer service or food service experience preferred; approximately 1 year preferred.
• Strong communication and interpersonal skills with a guest-focused approach.
• Ability to provide professional, friendly, and attentive customer service.
• Strong attention to detail and commitment to cleanliness and sanitation.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic math skills with the ability to accurately handle cash and operate a POS system.
• Must have Food Handler Card certification.

Responsibilities

• Provide friendly, attentive, and responsive service to create an exceptional dining experience for every guest.
• Greet guests promptly, provide water, and assist with seating-related service needs.
• Explain menu items, specials, and menu changes, and provide recommendations based on guest preferences.
• Answer questions regarding food, beverages, ingredients, and restaurant services.
• Accurately deliver food and beverages from the kitchen to guests in a timely manner.
• Monitor each guest’s dining experience and respond promptly and courteously to requests or concerns.
• Prepare and present guest checks, process payments, handle cash, and complete credit card transactions accurately.
• Assist with takeout orders, including receiving, organizing, packaging, and preparing orders for pickup.
• Support the expo station by organizing tickets, coordinating orders, and maintaining a clean and sanitary work area.

Skills

Customer service

Communication

Guest-focused service

Multitasking

Teamwork

Education

Food Handler Card certification

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FOH General/Server (SUP Noodle Bar - Irvine, CA)

Irvine, CA, US

Front-of-House Staff - SUP Noodle Bar - Irvine, CA

Company: SUP Noodle Bar - part of Kei Concepts
Location: 14370 Culver Dr Unit 2H, Irvine, CA 92604
Compensation:$17.00/hour + tips
Pay varies by position
Interview Type: In-Person Interview

Host/Hostess: Must have a minimum 3 days a week both mornings and nights

Responsibilities

• Provide friendly, attentive, and responsive service to create an exceptional dining experience for every guest.
• Greet guests promptly, provide water, and assist with seating-related service needs.
• Explain menu items, specials, and menu changes, and provide recommendations based on guest preferences.
• Answer questions regarding food, beverages, ingredients, and restaurant services.
• Accurately deliver food and beverages from the kitchen to guests in a timely manner.
• Monitor each guest’s dining experience and respond promptly and courteously to requests or concerns.
• Prepare and present guest checks, process payments, handle cash, and complete credit card transactions accurately.
• Assist with takeout orders, including receiving, organizing, packaging, and preparing orders for pickup.
• Support the expo station by organizing tickets, coordinating orders, and maintaining a clean and sanitary work area.
• Perform assigned opening, closing, and side-work duties.
• Maintain clean and organized service areas throughout the shift.
• Clear and reset tables between courses and after guests leave, including removing tableware and returning dishes, silverware, and glassware to designated areas.
• Clean tabletops, chairs, booths, and surrounding floor areas as needed and properly reset tables for incoming guests.
• Assist bussers, servers, and other team members with clearing tables, resetting tables, replenishing water, serving beverages, and other service needs.
• Answer incoming restaurant calls and provide appropriate assistance to guests.
• Attend scheduled employee meetings and contribute suggestions for improving service and restaurant operations.
• Work collaboratively with the team and assist in other areas as needed to support smooth and efficient restaurant operations.
• Assist with food preparation or other additional duties as assigned by the Manager on Duty.

Qualifications

• Previous customer service or food service experience preferred; approximately 1 year preferred.
• Strong communication and interpersonal skills with a guest-focused approach.
• Ability to provide professional, friendly, and attentive customer service.
• Strong attention to detail and commitment to cleanliness and sanitation.
• Ability to work efficiently in a fast-paced restaurant environment while managing multiple responsibilities.
• Strong organizational and time-management skills.
• Ability to work both independently and collaboratively as part of a team.
• Ability to remain flexible and adapt to changing business and operational needs.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Basic knowledge of dining room service procedures and restaurant operations.
• Knowledge of basic sanitation requirements, proper food handling practices, and food safety standards.
• Ability to comply with applicable health and sanitation requirements.
• Basic math skills with the ability to accurately handle cash and operate a point-of-sale (POS) system.
• Ability to effectively communicate with guests, coworkers, and management.
• Ability to safely use restaurant equipment and utensils and carry trays as required.
• Strong coordination and multitasking abilities.
• Must maintain a professional, customer-oriented approach throughout the guest experience.
• Food Handler Card certification required; training hours will be provided if needed.