Guest-Focused F&B Retail Associate

Hotel Equities; Prescott (AZ); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

401(k) Retirement Plan

Life Insurance

Flexible Spending Account (FSA)

Parental Leave

Employee Discounts

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a friendly Retail Associate to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Retail Associate, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Qualifications

• High school diploma or equivalent preferred for supervisory roles.
• Previous food and beverage or hospitality experience preferred; requirements vary by position.
• Knowledge of food safety and sanitation practices appropriate to the role.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established recipes and standards.
• Maintain clean, organized, and sanitary work and service areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory or replenishment needs.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Support special events, banquets, and other operational needs as assigned.
• Perform other duties as assigned.

Skills

Customer service

Communication

Team player

Hospitality experience

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

PMS

Microsoft Office

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a friendly Retail Associate to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Retail Associate, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.