Guest-Focused Crew Member: Quick, Cheerful Service

Dunkin'; Thomaston (CT); On-site; USD 17,000 - 22,000; Part time

Job summary

Dunkin’ is hiring a crew member to deliver friendly, fast service at our Thomaston, CT location. You will greet guests, take orders, prepare drinks and foods to Dunkin’s quality standards, and ensure a clean, safe, and welcoming environment.

You’ll work closely with teammates, participate in training, and help maintain merchandising and promotional displays while delivering excellent guest experiences every shift.

Qualifications

• Guest-focused service and friendly interaction with guests.
• Accurate order taking and preparation to Dunkin's standards.
• Maintain cleanliness, food safety, and workstation organization.
• Punctuality and reliability during shifts.

Responsibilities

• Greet guests warmly and ensure a positive experience.
• Accurately take and prepare orders, handle payments via POS.
• Serve high-quality coffee and food items quickly and consistently.
• Provide receipts and encourage guest feedback.
• Collaborate with teammates to maintain speed of service and merchandising standards.
• Attend training sessions and participate in onboarding activities.
• Adhere to uniform, grooming, and safety standards.

Skills

Guest service

Teamwork

Attention to detail

Punctuality

Tools

POS system

Cash handling

Job description

Dunkin’ is hiring a crew member to deliver friendly, fast service at our Thomaston, CT location. You will greet guests, take orders, prepare drinks and foods to Dunkin’s quality standards, and ensure a clean, safe, and welcoming environment.

You’ll work closely with teammates, participate in training, and help maintain merchandising and promotional displays while delivering excellent guest experiences every shift.