Guest Experience Crew Member

Baskin-Robbins; Rutherford (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive Weekly Pay

Medical Insurance with Company contrib

Job summary

Dunkin' Donuts franchisee is seeking a Crew Member to join a fast-paced team focused on delivering great guest experiences. You will prepare products to standard, serve with enthusiasm, and help maintain a clean, welcoming environment.

Responsibilities include following recipes, adhering to schedules, and supporting training while delivering friendly service and ensuring guest satisfaction in a franchise setting.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Money handling

Restaurant equipment operation

Guest focus

Job description

Dunkin' Donuts franchisee is seeking a Crew Member to join a fast-paced team focused on delivering great guest experiences. You will prepare products to standard, serve with enthusiasm, and help maintain a clean, welcoming environment.

Responsibilities include following recipes, adhering to schedules, and supporting training while delivering friendly service and ensuring guest satisfaction in a franchise setting.