Guest-Focused Coffee Barista & Craft Beverage Expert

Kroger; Taos (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a customer-focused team member for its coffee shop operations in-store. You will help customers, prepare beverages to recipes, stock ingredients, and ensure freshness and proper portion sizes. You will also assist with samples, promotions, and maintaining cleanliness and safety standards.

The role emphasizes excellent customer service, collaboration with peers, and adherence to company guidelines to deliver a welcoming shopping experience.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Answer questions regarding products and departments to help customers.
• Gain and maintain knowledge of products and respond with suggestions.
• Collaborate with associates to achieve store goals.
• Prepare beverage selections to recipes and standards, handling transactions.
• Offer product samples and inform customers of coffee shop specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use equipment in the coffee shop (refrigerators, ovens, espresso machine, etc.) per guidelines.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions; adhere to safety regulations.

Skills

Customer service

Teamwork

Job description

Kroger is seeking a customer-focused team member for its coffee shop operations in-store. You will help customers, prepare beverages to recipes, stock ingredients, and ensure freshness and proper portion sizes. You will also assist with samples, promotions, and maintaining cleanliness and safety standards.

The role emphasizes excellent customer service, collaboration with peers, and adherence to company guidelines to deliver a welcoming shopping experience.