Guest-Focused Cashier & Store Support

Rockingham Petroleum; Maryland; Hybrid; USD 21,000 - 23,000; Full time

Job summary

Southern States Cooperative in Maryland is seeking a Customer Service Associate to create a welcoming shopping experience and support daily store operations through customer service, cashiering, merchandising, and housekeeping activities.

Responsibilities include greeting customers, helping locate products, processing sales, handling cash, answering calls, stocking shelves, maintaining a clean environment, promoting safety, and supporting other duties as assigned.

Qualifications

• High school diploma or GED preferred, but not required.
• Coursework in agriculture, animal science, plant science, or related field is a plus.
• Experience operating point-of-sale systems and handling cash transactions preferred.
• Agricultural, feed, farm, animal care, lawn and garden, or related industry experience is a plus.

Responsibilities

• Welcome and assist customers with a friendly, professional, customer-focused approach.
• Help customers locate products, answer questions, and provide recommendations.
• Process sales, exchanges, returns, discounts, and promotions using POS systems.
• Handle cash and electronic transactions with accurate register balances.
• Answer customer phone calls and provide information on products, services, and inventory.
• Replenish merchandise, stock shelves, and maintain attractive displays.
• Maintain a clean, organized, and safe shopping environment through housekeeping tasks.
• Promote store safety and report issues to store leadership.
• Work safely and follow procedures to protect customers, team members, inventory, and assets.
• Support other store functions and perform additional duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Point-of-sale operations

Education

High school diploma or GED

Coursework in agriculture

Tools

POS systems

Cash register

Credit/debit card terminal

Job description

Southern States Cooperative in Maryland is seeking a Customer Service Associate to create a welcoming shopping experience and support daily store operations through customer service, cashiering, merchandising, and housekeeping activities.

Responsibilities include greeting customers, helping locate products, processing sales, handling cash, answering calls, stocking shelves, maintaining a clean environment, promoting safety, and supporting other duties as assigned.