Guest-Focused Cashier & Retail Service Pro

H&S Energy Group; Eureka (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

H&S Energy in Eureka, CA is hiring a Customer Service Representative to support daily store operations, cashier, maintain presentation, ensure food and beverage quality, and create a safe, welcoming environment. You will greet customers, process transactions accurately at the POS, apply promotions, and upsell friendly recommendations while upholding safety and cleanliness standards.

The role requires a high school diploma or equivalent, basic POS knowledge, and strong communication; availability

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in retail, food service, or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.
• Strong communication skills and the ability to work effectively in a team environment.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment ("Welcome to H&S" / "Welcome to Chevron").
• Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude.
• Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance.
• Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement.
• Represent the company with professionalism in appearance, communication, and conduct.

Skills

Customer service

Communication skills

Teamwork

Multi-tasking

POS systems

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

H&S Energy in Eureka, CA is hiring a Customer Service Representative to support daily store operations, cashier, maintain presentation, ensure food and beverage quality, and create a safe, welcoming environment. You will greet customers, process transactions accurately at the POS, apply promotions, and upsell friendly recommendations while upholding safety and cleanliness standards.

The role requires a high school diploma or equivalent, basic POS knowledge, and strong communication; availability