Guest-Focused Beverage Server with Perks

Hard Rock Hotel & Casino Atlantic City; Atlantic City (NJ); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Medical benefits

Time off

Retirement benefits

Free Meals

Free Uniforms

Free Parking

Discounts at Hard Rock properties

Discretionary annual bonus program

Training and leadership development

Wellness programs

Team Member Resource Groups

Recognition programs

Job summary

Hard Rock Hotel & Casino Atlantic City is seeking servers to deliver superior guest service, ensuring an unforgettable experience for all guests. Responsibilities include providing timely cocktail service, engaging with guests in a professional manner, working with urgency to anticipate needs, and communicating with management to resolve issues.

Adheres to all policies and procedures to maintain service standards.

Responsibilities

• Provides timely cocktail service in a friendly and courteous manner.
• Initiates and engages in conversation with all guests in a professional and friendly manner.
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises.
• Communicates with management to rectify all customer needs, comments, or incidents.
• Adheres to all established policies, procedures, and guidelines.

Job description

Hard Rock Hotel & Casino Atlantic City is seeking servers to deliver superior guest service, ensuring an unforgettable experience for all guests. Responsibilities include providing timely cocktail service, engaging with guests in a professional manner, working with urgency to anticipate needs, and communicating with management to resolve issues.

Adheres to all policies and procedures to maintain service standards.