Guest-Focused Barista & Coffee Craft Specialist

The Kroger Co.; Allen (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Allen, TX is seeking a customer service associate for the coffee shop area. You will greet shoppers, answer product questions, and help create a welcoming environment while upholding pricing and quality standards.

Teamwork, safety, and integrity are emphasized as you prepare beverages, handle transactions, stock items, and support store goals. Experience in customer service is favored.

Qualifications

• Excellent customer service skills are required.
• Any previous comparable experience is a plus.

Responsibilities

• Create a welcoming environment by answering questions about products and assisting customers.
• Collaborate with associates to achieve store goals and promote teamwork.
• Prepare beverages to recipes and standards and handle transactions per policy.
• Offer samples and inform customers of specials in the coffee shop area.
• Ensure fresh product delivery and proper portioning to prevent shrink.
• Operate coffee shop equipment and label, stock and inventory items.
• Monitor product quality and check sell-by dates, taking appropriate action.
• Maintain safety, report hazards, and follow food safety guidelines.

Skills

Excellent customer service

Teamwork

Job description

The Kroger Co. in Allen, TX is seeking a customer service associate for the coffee shop area. You will greet shoppers, answer product questions, and help create a welcoming environment while upholding pricing and quality standards.

Teamwork, safety, and integrity are emphasized as you prepare beverages, handle transactions, stock items, and support store goals. Experience in customer service is favored.