Guest-First Service Team Member (Tex-Mex Kitchen)

HomeState; Culver City (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Free meals each shift

Affordable benefits

100% company-paid life insurance

Employee assistance program

Advancement opportunities

Slip-resistant shoe program

Job summary

HomeState is a Tex Mex Kitchen in Southern California that serves tacos, queso, brisket, and margaritas with warm hospitality that makes guests feel at home. The team embraces a guests-first approach and treats everyone with respect and dignity in a welcoming environment.

The Service Team Member role emphasizes guest relations, menu knowledge, and proactive collaboration to ensure accurate orders and smooth service flow. Teams work with energy and compassion to elevate the guest experience.

Qualifications

• Guest focus and hospitality mindset required for guest relationships and service delivery.
• Ability to take initiative, manage time and handle shifting priorities with care and urgency.
• Resilience to handle busy periods and maintain service quality under pressure.
• Team-oriented with willingness to train and support colleagues.
• Adherence to HomeState standards, sanitation rules, and store policies.
• Regular, reliable attendance and professional conduct at work.

Responsibilities

• Welcome guests and execute service roles with care and kindness.
• Guide guests on the menu, ensure order accuracy and communicate allergies.
• Provide hospitality that is outgoing, motivated and engaged until departure.
• Collaborate with team to support daily tasks and training.
• Maintain clean, organized storefront, service, bathroom and kitchen areas.
• Maintain consistent attendance and participate in shifts and meetings.

Skills

Guest Focus

Action Oriented

Resilient

Collaborative

Standards

Ambassador

Job description

HomeState is a Tex Mex Kitchen in Southern California that serves tacos, queso, brisket, and margaritas with warm hospitality that makes guests feel at home. The team embraces a guests-first approach and treats everyone with respect and dignity in a welcoming environment.

The Service Team Member role emphasizes guest relations, menu knowledge, and proactive collaboration to ensure accurate orders and smooth service flow. Teams work with energy and compassion to elevate the guest experience.