Guest Experience Team Lead

HomeState; El Segundo (CA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Free meals

Affordable benefits

Life insurance

Employee assistance program

Advancement opportunities

Slip‑resistant shoes

Community involvement

Transparent communication

Compassionate culture

Job summary

HomeState, a Tex Mex kitchen in Southern California, seeks a Team Lead to support service excellence and hospitality. You will lead shifts, train team members, and help manage ordering, inventory, and safety.

The role emphasizes guest focus, reliability, and collaborative leadership in a fast-paced restaurant setting. Ideal candidates bring 1–2 years in restaurant roles, adaptability, strong communication, and a passion for food and hospitality.

Qualifications

• Mastery of core competencies for Service Team Member: Guest Focus, Action‑Oriented, Resilient, Collaborative.
• Resourcefulness in securing and deploying people, time, equipment, and support.
• Influence and leadership to elevate standards and maintain collaboration.
• Adapt training/communication to different learners and shifting shift demands.
• Uphold HomeState standards, sanitation guidelines and safety practices.

Responsibilities

• Lead on Duty: train and collaborate with management to maintain standards and safety.
• Assist ordering/receiving products and oversee shift openings/closings, attendance, receipts, and inventory.
• Ensure a clean, welcoming storefront, service areas and kitchen; manage tasks per admin duties matrix.
• Maintain consistent attendance and act as an ambassador in the community.

Skills

Guest Focus

Action‑Oriented

Resilient

Collaborative

Resourcefulness

Influential

Situational Adaptability

Instill Trust

Job description

HomeState, a Tex Mex kitchen in Southern California, seeks a Team Lead to support service excellence and hospitality. You will lead shifts, train team members, and help manage ordering, inventory, and safety.

The role emphasizes guest focus, reliability, and collaborative leadership in a fast-paced restaurant setting. Ideal candidates bring 1–2 years in restaurant roles, adaptability, strong communication, and a passion for food and hospitality.