Guest-First Service Assistant — Luxury Dining

The h.wood Group; Los Angeles (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Dental and Vision insurance with first

Job summary

The h.wood Group in Los Angeles seeks a Server Assistant to deliver personalized and immaculate guest service in a fast-paced, upscale dining setting. You will assist in cleaning, resetting tables, and supporting servers to ensure a memorable experience for every guest.

The ideal candidate brings a positive attitude, excellent communication, and the stamina to stand for long shifts, with a commitment to teamwork and high standards of service.

Qualifications

• A valid CA Certified Food Handlers card is required.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Previous experience in a high-end, high-volume restaurant is preferred.
• Must be able to stand during entire shift, often up to 8 hours with bending, squatting, and lifting up to 30lbs.
• Must have excellent time management skills.
• Must maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and be able to work as part of a team.
• Must have attention to detail and willingness to deliver exceptional customer service.

Responsibilities

• Works with a sense of urgency to anticipate the needs of customers and other team members.
• Assists servers with food & beverage service to ensure guest satisfaction.
• Maintains cleanliness of stations with necessary equipment including silverware, linen, condiments, and bottled beverages.
• Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Responsible for keeping the back of the restaurant clean and organized.
• Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
• Communicates with management, and all other service staff regarding all customer needs comments or incidents.
• Cleans all spills immediately and notifies other staff members about potential hazards.
• Ensures compliance with all health and safety regulations.
• Performs all opening and closing duties as assigned.

Skills

Communication skills

Time management

Customer service

Teamwork

Attention to detail

Positive attitude

Job description

The h.wood Group in Los Angeles seeks a Server Assistant to deliver personalized and immaculate guest service in a fast-paced, upscale dining setting. You will assist in cleaning, resetting tables, and supporting servers to ensure a memorable experience for every guest.

The ideal candidate brings a positive attitude, excellent communication, and the stamina to stand for long shifts, with a commitment to teamwork and high standards of service.