Guest-First Restaurant Server | Free Team Meals On Duty

Loews Hotels & Co; Chicago (IL); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Team Member Hotel Rates

Discounted Parking

Complimentary meals

Training & Development opportunities

Job summary

Loews Chicago Hotel is hiring a Restaurant Server to deliver exceptional table service, anticipate guest needs, and create a warm dining experience. You will contribute to the restaurant’s atmosphere, guest satisfaction, and overall success.

The role requires hospitality experience, strong communication, and the ability to manage high-service periods while maintaining menu knowledge and professionalism.

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication.
• Ability to stand, bend, and lift up to 40–50 pounds as needed.
• Experience with POS systems.
• High School Diploma or equivalent.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.
• Address guest concerns professionally and elevate when needed.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest service

Communication

Stamina

Education

High School Diploma

Tools

POS systems

Job description

Loews Chicago Hotel is hiring a Restaurant Server to deliver exceptional table service, anticipate guest needs, and create a warm dining experience. You will contribute to the restaurant’s atmosphere, guest satisfaction, and overall success.

The role requires hospitality experience, strong communication, and the ability to manage high-service periods while maintaining menu knowledge and professionalism.