Guest-First Restaurant Server: Fast, Friendly Service

Huddle House (All 4 Him LLC); Bracey (VA); On-site; USD 16,531 - 24,796; Full time

Job summary

The Restaurant Server at Huddle House will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff.

Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• “Can do” attitude and willingness to be at your during your shift.

Responsibilities

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Submit tickets to the cook’s station using proper abbreviations.
• Deliver food in a timely manner to the customer when food is ready.
• Handle money from customers, account for all tickets, credit card receipts, and ensure tickets are closed before shift ends.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all prepping and cleaning duties as detailed by supervisor, including bussing, sweeping, mopping, bathrooms.
• Bring items of concern to manager’s attention, especially safety or customer service issues.
• Know the menu, daily features, juices, add-ons and desserts to upsell.
• Know and follow the Huddle House steps of service with each guest to maximize shift sales.

Skills

Excellent customer service

Effective communication

Restaurant experience

Can-do attitude

Job description

The Restaurant Server at Huddle House will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff.

Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.