Guest-First Server: Fast, Friendly Service & Teamwork

Huddle House (All 4 Him LLC); Homerville (GA); On-site; USD 12,398 - 20,664; Full time

Job summary

HUDDLE HOUSE is a community-focused restaurant where guests are the boss and service comes from the heart. The Restaurant Server oversees day-to-day customer service, receives orders, relays them to kitchen staff, and ensures timely, friendly food delivery.

You will greet guests, describe menu items, handle payments, maintain cleanliness, and work as a strong teammate with the franchise partner to deliver a first-class dining experience.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with all restaurant staff.
• Some previous restaurant experience preferred.
• “Can do” attitude and willingness to be on your shift.

Responsibilities

• Report to work on time in a clean and complete proper uniform.
• Greet all customers with a smile and a verbal greeting: “Good Morning” or “Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table.
• Use proper, approved abbreviations and submit tickets to the cook’s station.
• Deliver food in a timely manner to the customer when food is ready.
• Handle money from customers, account for all tickets, credit card receipts, and ensure that all tickets are rung up and closed before the shift ends.
• Complete the position checklist while stocking and preparing the unit for the next shift.
• Perform all prepping and cleaning duties as detailed or assigned by the supervisor, including bussing tables, sweeping and mopping floors, and cleaning bathrooms and walls.
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
• Know the menu, daily features when applicable, which juices, add-ons, and desserts to suggestively sell.
• Know and follow the Huddle House steps of service with each guest to maximize shift sales.

Skills

Customer service

Communication

Restaurant experience

Teamwork

Job description

HUDDLE HOUSE is a community-focused restaurant where guests are the boss and service comes from the heart. The Restaurant Server oversees day-to-day customer service, receives orders, relays them to kitchen staff, and ensures timely, friendly food delivery.

You will greet guests, describe menu items, handle payments, maintain cleanliness, and work as a strong teammate with the franchise partner to deliver a first-class dining experience.