Guest-First Hotel Security Officer | Varied Shifts

Hilton; Honolulu (HI); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health plans

Retirement plans

Job summary

Hilton in Honolulu, Hawaii seeks a Security Officer to help create a safe, welcoming environment for guests and team members. You will patrol premises, respond to incidents, and coordinate with hotel leadership to protect guests and property.

Ideal candidates hold a current Hawaii Security Guard Card, have 2 years of security officer experience, and at least 12 months of customer service background. Shifts vary across AM/PM/Overnight and require open availability, including weekends and

Qualifications

• Current Hawaii Security Guard Card.
• 2 years security officer experience.
• 12 months customer service background.

Responsibilities

• Conduct security patrols of interior and exterior hotel premises to identify and address safety and security risks.
• Assist with investigations: conduct preliminary incident investigations and document findings.
• Maintain accurate documentation: prepare and ensure the accuracy of security reports and records.
• Respond to emergencies: assist in handling safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: respond to guest inquiries with professionalism and efficiency.

Skills

Security experience

Customer service

Hawaii Security Guard Card

Job description

Hilton in Honolulu, Hawaii seeks a Security Officer to help create a safe, welcoming environment for guests and team members. You will patrol premises, respond to incidents, and coordinate with hotel leadership to protect guests and property.

Ideal candidates hold a current Hawaii Security Guard Card, have 2 years of security officer experience, and at least 12 months of customer service background. Shifts vary across AM/PM/Overnight and require open availability, including weekends and