Guest-First Hotel Housekeeping Attendant

InterContinental The Clement Monterey; Palo Alto (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Sheraton, Palo Alto is seeking a House Attendant to maintain cleanliness in public areas, rooms and laundry. You will assist with guest requests, deliver items to rooms, and support deep cleaning projects while upholding brand standards.

Ideal candidates have basic English communication, willingness to learn new systems, and strong teamwork and multitasking abilities to thrive in a fast-paced hotel environment.

Qualifications

• Basic reading, writing and math knowledge to pass notes and communicate
• Willingness to learn new software and computer systems
• Knowledge of local area (restaurants, landmarks, attractions)
• Ability to communicate clearly in English

Responsibilities

• Maintain cleanliness of public areas, laundry and room areas
• Inspect and restock storage rooms with supplies
• Deliver guest items to rooms and assist with guest requests
• Assist with deep cleaning projects and following brand standards
• Follow safety guidelines and PHM Employee Handbook policies
• Communicate with guests and hotel departments to ensure satisfaction
• Assist with inventory, reports and logbooks as needed

Skills

Housekeeping basics

Interpersonal skills

Multitasking

Conflict resolution

Tools

Tablet apps

Job description

The Sheraton, Palo Alto is seeking a House Attendant to maintain cleanliness in public areas, rooms and laundry. You will assist with guest requests, deliver items to rooms, and support deep cleaning projects while upholding brand standards.

Ideal candidates have basic English communication, willingness to learn new systems, and strong teamwork and multitasking abilities to thrive in a fast-paced hotel environment.