Guest-First Host: Warm Welcome in a Fast-Paced Bistro

Ridley; Charlottesville, Northern (VA, KY); Hybrid; USD 18,000 - 25,000; Full time

Job summary

The Ridley in Charlottesville is seeking a Host to welcome guests and set a warm tone for the dining experience. You will manage reservations, coordinate seating, and keep guests informed about wait times in a fast-paced environment.

This role focuses on guest interactions, accurate information about the menu and promotions, and maintaining an organized host station while supporting other front-of-house tasks as needed.

Qualifications

• Able to greet guests warmly and provide friendly, professional service.
• Excellent communication with guests to manage expectations and inquiries.
• Comfortable using reservation systems and handling phone inquiries.

Responsibilities

• Welcome guests with a friendly and professional demeanor, creating a positive first impression.
• Manage reservations and coordinate seating arrangements to ensure efficient table turnover.
• Provide accurate wait times and communicate with guests about the status of their table.
• Answer guest inquiries and provide information about the restaurant, menu, and promotions.
• Maintain a clean and organized host station and assist with front-of-house duties as needed.

Skills

Hospitality

Customer service

Communication

Phone etiquette

Reservation systems

Teamwork

Guest greeting

Tools

Reservation software

Job description

The Ridley in Charlottesville is seeking a Host to welcome guests and set a warm tone for the dining experience. You will manage reservations, coordinate seating, and keep guests informed about wait times in a fast-paced environment.

This role focuses on guest interactions, accurate information about the menu and promotions, and maintaining an organized host station while supporting other front-of-house tasks as needed.