Guest-First General Manager | Front-of-House Leader

Goodwin Recruiting; Greensboro (NC); Sur place; USD 70 000 - 85 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Résumé du poste

Goodwin Recruiting is seeking an Upscale General Manager to lead the front-of-house team with a guest-first hospitality focus in Greensboro. This culture-setting leadership role requires hands-on leadership from the floor to mentor and motivate staff while delivering memorable guest experiences.

The ideal candidate has a strong hospitality background, 5+ years in leadership, and excellence in P&L, labor management, and cost controls.

Qualifications

• 5+ years of leadership experience in a full-service, high-volume restaurant.
• Food safety certification required; hospitality or culinary degree is a plus.
• Experience with P&L, labor management, and cost controls.
• Excellent communication and emotional intelligence for guest-centric leadership.

Responsabilités

• Lead from the floor and set a guest-first, hospitality-driven culture.
• Build, coach, and develop a high-performing FOH team through hands-on leadership.
• Create an environment where team members feel supported, valued, and motivated.
• Drive guest satisfaction through active floor presence and engagement.
• Anticipate and resolve guest needs with professionalism and care.
• Partner with culinary leadership to ensure seamless service and execution.
• Hold the team accountable to high standards while maintaining a positive culture.
• Support daily operations, staffing, and service flow in a high-volume setting.

Connaissances

Leadership

Guest service

P&L management

Labor management

Cost controls

Food & beverage knowledge

Communication

Emotional intelligence

Formation

Hospitality degree

Culinary degree (preferred)

Description du poste

Goodwin Recruiting is seeking an Upscale General Manager to lead the front-of-house team with a guest-first hospitality focus in Greensboro. This culture-setting leadership role requires hands-on leadership from the floor to mentor and motivate staff while delivering memorable guest experiences.

The ideal candidate has a strong hospitality background, 5+ years in leadership, and excellence in P&L, labor management, and cost controls.