Guest-First Food Runner | Tips Eligible & Growth

JOEY Restaurants; San Diego (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Career development

Education opportunities

Shift meals

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid sick leave

Referral bonus

Sales contests

Job summary

JOEY Restaurants in North America seeks a Food Runner to support dining room operations with Genuine Warmth and Care. You will deliver plates from kitchen to service staff, helping maintain smooth flow between front and back of house, and contribute to an outstanding guest experience.

No prior experience required; training is provided. Base pay starts at $17.75 per hour and is eligible for a tip pool, with potential to earn more based on performance and tips.

Qualifications

• No experience required.
• Must have or be able to obtain valid local and/or state Food Handler permits.
• Passion for hospitality, professional demeanor, and ability to work well in a team.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods; lift up to 40 lbs.

Responsibilities

• Deliver food orders promptly from kitchen to service staff in dining areas.
• Navigate the restaurant while carrying dishware safely; may require trays.
• Follow all foodservice safety precautions and procedures.

Skills

Hospitality

Teamwork

Communication

Problem solving

Customer service

Job description

Wage Scale

$17.75 per hour. This position is eligible for tips.

This position will earn a base hourly rate of $17.75 per hour and will be eligible to participate in our company tip pool. Our tip pool distributions fluctuate, and we cannot guarantee a certain distribution. However, on average, employees in this same position may make between $3.00 and $10.00 in tips per hour.

The Food Runner plays a vital role in ensuring excellent guest service by delivering food orders from the kitchen to the members of our serving staff, accurately, and with Genuine Warmth and Care. Working closely with kitchen and service staff, the Food Runner helps maintain a smooth workflow between front and back-of-house operations.

Duties

• Promptly deliver food orders from the kitchen/expo line to service staff in the dining areas.
• Navigate through the restaurant while carrying dishware and glassware safely and efficiently; may include use of trays.
• Follow all foodservice safety precautions and procedures.

Basic Qualifications

• No experience necessary.
• Must have or be able to obtain valid local and/or state Food Handler permits.
• Possess a passion for hospitality, a professional demeanor, and an ability to work well in a team setting.
• Thrive in adynamic,fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; lift and carry up to 40 lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positivelyimpactindividual and team execution.
• They are passionate about quality and professionalism.
• Theypossessexceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.

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About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned andoperatedsince 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We arecommitted to offering reasonableaccommodationsto qualified job applicants.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may beadditionalduties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies mustestablisha fully executed service agreement with JOEY’s Human Resources department tosubmitresumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries pleasesubmityour request to [e-mail].

JOEY Restaurants exists to deliver the ultimate dining experience; it starts and ends with our people. We currently operate multiple locations throughout North America and travel the globe to discover bold and addictive flavors, then turn them into signature recipes. Our people are our biggest investment and greatest return. We seek the best and the brightest, drive development, and reward top performers. JOEY is all opportunity, and our people is the way we succeed. They are masters of their craft, committed to creating a memorable and unique experience for each guest. We live by a simple credo: “Genuine Warmth and Care is always on the table.”
The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.