Guest-First Asset Protection Specialist

Green Thumb Industries (GTI); York (York County); On-site; USD 42,000 - 60,000; Full time

Job summary

Green Thumb Industries is seeking an Asset Protection Specialist (APS) to blend hospitality, safety leadership, and guest-focused service in our dispensary. You’ll be the warm, welcoming face and a trusted safety partner.

This role emphasizes guest-first service, collaboration with store teams, and the ability to stay calm under pressure while upholding compliance and brand standards. You will engage with guests, support safety procedures, and help train new APS team members, all while

Qualifications

• At least one year of customer-facing or concierge experience.
• Must pass all required background checks including state cannabis employment requirements.
• Must be 21 years or older and have a valid driver's license or state ID.

Responsibilities

• Greet guests and manage check-in with warmth, efficiency, and compliance.
• Maintain a visible security presence, deter incidents, and ensure guest safety.
• Escort customers and support store operations on safety, cleanliness, and compliance.

Skills

Guest-focused service

Conflict de-escalation

Customer service

Team collaboration

Tools

POS systems

Job description

Green Thumb Industries is seeking an Asset Protection Specialist (APS) to blend hospitality, safety leadership, and guest-focused service in our dispensary. You’ll be the warm, welcoming face and a trusted safety partner.

This role emphasizes guest-first service, collaboration with store teams, and the ability to stay calm under pressure while upholding compliance and brand standards. You will engage with guests, support safety procedures, and help train new APS team members, all while