Guest-Facing Server — Part Time, Flexible Evenings

Hilton Garden Inn Steele Creek; Charlotte (NC); On-site; USD 14,000 - 18,000; Part time

Job summary

Hilton Garden Inn Steele Creek in Charlotte, NC is seeking a Part Time Server to join the restaurant team. You will be responsible for greeting guests, taking orders, delivering food and beverages, processing payments, and maintaining a welcoming dining area.

Your role emphasizes attentive service, upselling opportunities, and collaboration with kitchen staff to ensure guest satisfaction in a fast-paced hospitality environment.

Qualifications

• Excellent interpersonal and communication skills are essential.
• Able to excel in a fast-paced environment with multiple tasks.
• Strong attention to detail and accuracy in order taking and payments.
• Basic math skills for handling payments and making change.
• Knowledge of POS systems and basic computer skills.

Responsibilities

• Greet and seat guests, guide to tables, and provide menus.
• Take accurate food and beverage orders and input into POS.
• Deliver orders promptly and ensure proper presentation and service standards.
• Know the menu items and ingredients to answer questions.
• Upsell apps, desserts, and daily specials.
• Coordinate with kitchen staff to ensure accuracy and timing.
• Handle payments and provide receipts securely.
• Maintain clean and organized tables and dining areas.
• Provide exceptional customer service and address concerns.
• Adhere to health, safety and alcohol service guidelines.

Skills

Excellent interpersonal skills

Communication skills

Fast-paced adaptability

Attention to detail

Basic math skills

POS familiarity

Tools

POS system

Job description

Hilton Garden Inn Steele Creek in Charlotte, NC is seeking a Part Time Server to join the restaurant team. You will be responsible for greeting guests, taking orders, delivering food and beverages, processing payments, and maintaining a welcoming dining area.

Your role emphasizes attentive service, upselling opportunities, and collaboration with kitchen staff to ensure guest satisfaction in a fast-paced hospitality environment.