Guest-Centric Restaurant Server | Growth & Benefits

DoubleTree by Hilton Charlotte City Center; Charlotte (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid time off

Career growth opportunities

Job summary

DoubleTree by Hilton Charlotte City Center is seeking a Restaurant Server to create memorable dining experiences and greet guests with warmth. You will take orders, recommend dishes, and ensure timely, accurate delivery while maintaining a clean, inviting dining area.

Join a collaborative team focused on hospitality excellence, where your friendly demeanor and attention to detail help deliver outstanding guest experiences and grow within a supportive environment.

Qualifications

• Experience in providing exceptional customer service in a hospitality setting.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Proven track record of working collaboratively within a team to achieve common goals.
• Strong communication skills to effectively interact with guests and team members.
• Ability to handle guest inquiries and resolve issues with empathy and professionalism.

Responsibilities

• Welcome guests with a warm smile and ensure they feel valued from the moment they enter.
• Take accurate food and drink orders, providing insightful recommendations to enhance the dining experience.
• Serve meals promptly and efficiently, ensuring every dish meets our quality standards.
• Maintain a clean and organized dining area, contributing to a pleasant atmosphere for guests and team members.
• Collaborate with kitchen staff to ensure timely and accurate order delivery, fostering a seamless dining experience.
• Address guest inquiries and concerns with empathy and professionalism, turning challenges into positive experiences.
• Assist in setting up and breaking down the dining area, ensuring readiness for each service period with attention to detail and efficiency.

Skills

Customer service

Multitasking

Teamwork

Communication

Empathy

POS systems

Tools

POS systems

Job description

DoubleTree by Hilton Charlotte City Center is seeking a Restaurant Server to create memorable dining experiences and greet guests with warmth. You will take orders, recommend dishes, and ensure timely, accurate delivery while maintaining a clean, inviting dining area.

Join a collaborative team focused on hospitality excellence, where your friendly demeanor and attention to detail help deliver outstanding guest experiences and grow within a supportive environment.