Guest-Facing Server — Menu & Bar Expert

Cineplex Entertainment LP; United States; Remote; USD 14,000 - 19,000; Full time

Job summary

Cineplex Entertainment LP in Calgary is seeking a friendly and professional Server to deliver high-level guest service in our dining area. You will take orders, answer questions about the menu, and ensure accurate communication with kitchen and bar staff.

This role requires strong interpersonal skills, the ability to work under pressure, and a valid provincially applicable sell, sale, and handling of alcohol certificate.

Qualifications

• High school diploma or GED required.
• 1-3 years of restaurant service experience considered an asset.
• Strong service experience who thrives on engaging guests.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Able to effectively communicate both verbally and in writing.
• Able to work well under pressure.
• Strong attention to detail.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Professional appearance and manners.
• Strong work ethic and positive team attitude.
• Provincially applicable sell, sale, and handling of alcohol certificate.

Responsibilities

• Take food and beverage orders from guests and ensure these are given to the appropriate person to execute.
• Maintain familiarity with the composition of all menu items, including items available at the bar.
• Serve food and beverages in accordance with company standards.
• Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.
• Change table linen as required and ensure dirty or damaged linen is not being used.
• Clean and refill condiment sets for each table.
• Ensure table decorations are clean and comply with company standards.
• Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair.
• Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
• Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink.
• Ensure that guests are correctly charged, present the bill and take payment from the guest, in accordance with the procedures of the establishment.
• Attend to guest complaints satisfactorily.
• Follow Health, Food Safe and Liquor service guidelines.

Skills

HS diploma

Restaurant experience

Customer service

Interpersonal skills

Communication

Under pressure

Attention to detail

Professional appearance

Team player

Alcohol certificate

Education

High school diploma or GED

Job description

Cineplex Entertainment LP in Calgary is seeking a friendly and professional Server to deliver high-level guest service in our dining area. You will take orders, answer questions about the menu, and ensure accurate communication with kitchen and bar staff.

This role requires strong interpersonal skills, the ability to work under pressure, and a valid provincially applicable sell, sale, and handling of alcohol certificate.