Guest-Facing Security & Hospitality Specialist

United Protective Services; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services is seeking a professional Security Officer to protect a cultural center in Houston. You will maintain a visible security presence, assist guests, monitor access points, and respond to incidents with composure and professionalism.

The role emphasizes hospitality as part of security, requiring excellent communication and the ability to multitask in a dynamic environment. Shifts include weekend coverage with a rotating schedule; you will wear a clean, professional uniform

Qualifications

• Previous security experience required.
• Experience in a cultural center or upscale facility preferred.
• Valid Texas security license required.
• Excellent customer service and communication skills.
• Strong observation skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Reliable, punctual, able to work independently.
• Ability to stand and walk for extended periods.

Responsibilities

• Maintain a visible and professional security presence.
• Monitor entrances, exits, public areas, galleries, event spaces, and restricted areas.
• Monitor CCTV cameras, alarms, and access-control systems as assigned.
• Respond promptly and professionally to incidents and emergencies.
• Assist guests and visitors with directions and general information.
• Conduct routine patrols and assist with special events.
• Complete accurate daily activity logs and incident reports.
• Enforce facility policies and security procedures.
• Communicate effectively with management, staff, visitors, and emergency personnel.
• Maintain a clean, professional uniform and appearance.

Skills

Customer service

Communication

Observation

Security experience

Job description

United Protective Services is seeking a professional Security Officer to protect a cultural center in Houston. You will maintain a visible security presence, assist guests, monitor access points, and respond to incidents with composure and professionalism.

The role emphasizes hospitality as part of security, requiring excellent communication and the ability to multitask in a dynamic environment. Shifts include weekend coverage with a rotating schedule; you will wear a clean, professional uniform