Guest-Facing Parking Ambassador | Season Pass & Discounts

Sundance Mountain Resort; Provo (UT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Employee discounts on dining and resor

Active Season Pass

Job summary

Sundance Mountain Resort is seeking a Parking Ambassador in Provo, UT. The role is part-time/seasonal, non-exempt, with $19.00 per hour and variable shifts, including weekends and holidays. You will greet guests, direct parking, and provide information about lodging, dining, and activities while upholding resort policies.

Responsibilities include assisting disabled guests, maintaining parking area cleanliness, and communicating effectively via radio to support operations and guest satisfaction.

Qualifications

• Proven ability to provide friendly, professional guest service.
• Ability to communicate clearly with guests and staff.
• Comfort working in a fast-paced resort environment.

Responsibilities

• Greet guests warmly and direct them to the appropriate parking area.
• Assist in maximizing parking inventory for events and high-volume days by guiding guests into stalls.
• Assist disabled passengers into and out of vehicles.
• Demonstrate knowledge about property including lodging, dining, shops, and activities.
• Provide helpful information about day’s opportunities and directions to venues.
• Share Sundance’s land preservation and environmental commitment when appropriate.
• Resolve guest concerns with empathy and professionalism.
• Recognize lodging and resort parking passes and direct accordingly.
• For lodging check-ins, obtain guest last name and radio to the gate house for smooth arrival.
• Direct guests and employees to suitable parking areas to prevent congestion.
• Inform guests of parking rates and assist with vehicle registration.
• Operate radio to communicate with base and other vehicles.
• Ensure cleanliness of parking lots and pathways.
• Assist in salting ice patches and shoveling snow for safe walkways.

Skills

Guest service

Communication

Teamwork

Tools

2-way radio

Job description

Sundance Mountain Resort is seeking a Parking Ambassador in Provo, UT. The role is part-time/seasonal, non-exempt, with $19.00 per hour and variable shifts, including weekends and holidays. You will greet guests, direct parking, and provide information about lodging, dining, and activities while upholding resort policies.

Responsibilities include assisting disabled guests, maintaining parking area cleanliness, and communicating effectively via radio to support operations and guest satisfaction.