Parking Ambassador

Sundance Mountain Resort; Utah; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Employee discounts on dining and amenr

Active Season Pass

Job summary

Sundance Mountain Resort is seeking a part-time Parking Ambassador to greet guests and guide them to the correct parking areas, ensuring a smooth and welcoming arrival experience. You will answer questions, share resort information, and help guests navigate to lodging, dining, and activities.

The role requires weekend and holiday shifts, a professional demeanor, and the ability to assist guests with parking logistics in a busy environment while maintaining safety and service standards.

Qualifications

• The position requires the ability to perform each essential duty satisfactorily.
• Use of a 2-way radio is required.
• A valid U.S. driver's license in good standing is required.
• The job may involve lifting up to 50 pounds.

Responsibilities

• Warmly greet guests in a friendly and professional manner and direct them to the appropriate parking area.
• Assist in maximizing parking inventory for events and high-volume days by directing guests to parking stalls.
• Assist disabled passengers into and out of vehicles.
• Demonstrate knowledge about resort facilities, lodging, dining, shops, and activities.
• Provide information and directions to guests about daily opportunities and venues.
• Explain parking lot rates and help guests register their vehicles.
• Maintain cleanliness of parking lots and pathways and help keep walkways safe.

Job description

Job Title: PARKING AMBASSADOR

Rate of Pay: $19.00/hr

Shift: Variable shifts 8 AM - 4:30 PM and, or 4 PM-9 PM, Monday through Sunday

Part Time/ Seasonal position

WEEKENDS & HOLIDAYS REQUIRED

FLSA Status: Non-Exempt/Hourly

Summary:

The Parking Ambassador is the first impression the guest has of the resort and creates an inviting, organized, and efficient sense of arrival for our guests. Their primary focus is on guest service and providing necessary information and directions for all Sundance guests.

Key Responsibilities:

• Warmly greet guests in a friendly and professional manner directing them to the appropriate parking lot for their needs.
• Assist in maximizing the parking inventory for events and high-volume days by directing the guest into an individual parking stall.
• Assist disabled passengers into and out of vehicle.
• Demonstrate knowledge about all aspects of the property including lodging, dining, shops, mountain recreation, events, activities, and their locations.
• Provide helpful information about opportunities of the day including answering questions and giving directions to their desired venue.
• Share the Sundance story of land preservation and environmental commitment as the occasion arises.
• Pacify disgruntled guests utilizing exceptional people skills.
• Recognize lodging and other resort issued parking passes and direct accordingly.
• For lodging check-ins, obtain the guest's last name and radio to the gate house to contribute to a seamless arrival.
• Direct guests and employees to suitable parking area to prevent congestion and promote exceptional guest service.
• Inform guests of parking lot rates and assist guests in getting their vehicles registered.
• Operate radio to communicate with base and other vehicles.
• Ensure cleanliness of parking lots and pathways.
• Help in maintaining safe walkways for guests by salting ice patches and shoveling snow.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Use of a 2-way radio.
• Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines.
• The employee is regularly required to lift and/or move 20 pounds, frequently required to lift and/or move 35 pounds, and must occasionally lift and/or move up to 50 pounds.

Benefits:

• Employee discounts on dining and resort amenities.
• Active Season Pass

Disclaimer:

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.