Guest-Facing Marketing Concierge

Hilton Grand Vacations; Poipu (HI); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Generous Paid Time Off

Tuition reimbursement

Team Member discounts

Job summary

Hilton Grand Vacations in Poipu is looking for an In-House Marketing Concierge to engage guests and owners with a focus on crafting positive experiences. In this role, you'll be responsible for initiating conversations, scheduling presentations, and providing concierge-style recommendations.

The position offers a flexible schedule and competitive pay, including a base incentive guarantee of $2,500 per month. Ideal candidates should have experience in sales or hospitality, with a strong emphasis on customer service and communication skills.

Qualifications

• At least one year of experience in a sales or guest-facing role.
• 2 years of proven customer service experience.
• Strong professional verbal and interpersonal skills.

Responsibilities

• Engaging owners and guests in a professional manner.
• Starting conversations to understand guest interests.
• Booking vacation ownership presentations and mini-vacation packages.

Skills

Customer service experience

Sales skills

Verbal communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Hilton Grand Vacations in Poipu is looking for an In-House Marketing Concierge to engage guests and owners with a focus on crafting positive experiences. In this role, you'll be responsible for initiating conversations, scheduling presentations, and providing concierge-style recommendations.

The position offers a flexible schedule and competitive pay, including a base incentive guarantee of $2,500 per month. Ideal candidates should have experience in sales or hospitality, with a strong emphasis on customer service and communication skills.