Guest-Facing Food Server | Travel Perks & PTO

Hilton; Springfield (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Job summary

Hilton is seeking a Food Server in Springfield to brighten guests’ days by delivering warm hospitality and memorable dining experiences. You’ll learn the menu, answer questions confidently, and ensure orders are served promptly with a focus on accuracy and guest satisfaction.

In this role, you’ll maintain a clean, stocked service station, uphold health and safety standards, and contribute to a welcoming environment that reflects Hilton’s renowned guest experience.

Qualifications

• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership. A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability, plus a focus on the Now, bringing urgency and discipline to every moment.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Job description

Hilton is seeking a Food Server in Springfield to brighten guests’ days by delivering warm hospitality and memorable dining experiences. You’ll learn the menu, answer questions confidently, and ensure orders are served promptly with a focus on accuracy and guest satisfaction.

In this role, you’ll maintain a clean, stocked service station, uphold health and safety standards, and contribute to a welcoming environment that reflects Hilton’s renowned guest experience.