Guest-Facing Asset Protection Pro

Green Thumb Industries (GTI); Carson City (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Green Thumb Industries (GTI) in Nevada is seeking an Asset Protection Specialist to welcome guests, blend hospitality with safety leadership, and uphold strict compliance. You will be the friendly face who ensures a safe, inviting experience while supporting store operations across shifts.

The role requires customer-facing experience, POS familiarity, and the ability to stay mobile and vigilant. Join a team committed to guest-first service and cannabis-industry compliance.

Qualifications

• At least one year of customer-facing or concierge experience.
• Familiarity with POS systems and compliance technology.
• Security, military, or law enforcement experience is a plus when paired with a guest-first mindset.
• Must meet scheduling and availability for mornings, days, nights, and weekends.
• Must pass background checks including state cannabis employment requirements.

Responsibilities

• Greet guests warmly and manage check-in with professionalism.
• Provide concierge-level assistance and direct guests.
• Deter incidents and maintain a safe, calm environment.
• Escort customers and stay mobile to support operations.
• Report safety or compliance incidents promptly.
• Assist with emergency procedures and site security.
• Collaborate with store teams and train new APS members.

Skills

Customer service

Communication

Hospitality mindset

Professional demeanor

HIPAA awareness

Cannabis regulations

Tools

POS systems

Compliance technology

Job description

Green Thumb Industries (GTI) in Nevada is seeking an Asset Protection Specialist to welcome guests, blend hospitality with safety leadership, and uphold strict compliance. You will be the friendly face who ensures a safe, inviting experience while supporting store operations across shifts.

The role requires customer-facing experience, POS familiarity, and the ability to stay mobile and vigilant. Join a team committed to guest-first service and cannabis-industry compliance.