Guest Experience & Workplace Concierge

CBRE; Chicago (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonus

401(k) plan

Health insurance

Dental insurance

Life insurance

Vision insurance

Job summary

CBRE is seeking a Workplace Experience Coordinator in Chicago to deliver world-class customer service to employees and guests. You will be the first contact for entrants, greet visitors, issue passes, and follow security protocols.

You’ll handle calls, assist with presentations, coordinate activities, and oversee on-site events with seamless operations. The role emphasizes strong communication, organization, and teamwork within the Workplace Experience function to ensure a welcoming, safe, and

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Greet visitors and issue passes, following security protocols.
• Answer the phone professionally and assist or direct inquiries.
• Coordinate activities including refreshments, dining, and business events for requesters.
• Manage maintenance work orders and workplace services such as mail and supplies.

Skills

Customer service

Communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator in Chicago to deliver world-class customer service to employees and guests. You will be the first contact for entrants, greet visitors, issue passes, and follow security protocols.

You’ll handle calls, assist with presentations, coordinate activities, and oversee on-site events with seamless operations. The role emphasizes strong communication, organization, and teamwork within the Workplace Experience function to ensure a welcoming, safe, and