Guest-Experience Wait Staff | Flexible Shifts & Benefits

Sodexo; Cedar Rapids (IA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Sodexo is hiring Wait Staff Non-Tipped to provide attentive service and guest satisfaction in a fast-paced dining setting. You will greet guests, present menus, and recommend items from Sodexo’s menu while maintaining professional and friendly service.

The role requires the ability to stand or walk for long periods and lift up to 50 pounds, with flexible shifts and potential alcohol-service responsibilities.

Qualifications

• High School diploma, GED, or equivalent experience.
• 0 to 1 year related experience.
• If applicable, must be at or over the minimum age to serve alcohol based on local city and state regulations.
• May require a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification.

Responsibilities

• Greet and seat guests, present menus, and introduce specials or menu changes.
• Provide knowledgeable recommendations on meals, beverages, and wine, and answer questions about menu items, allergens, and preparation.
• Accurately take and relay orders to the kitchen, confirm orders with guests, and process them in the correct sequence.
• Check all items for quality and completeness, ensuring that presentations are attractive, appetizing, and consistent.
• Monitor guest needs, respond to requests, and address concerns or complaints with professionalism.

Education

High School diploma, GED, or equivalent experience

Job description

Sodexo is hiring Wait Staff Non-Tipped to provide attentive service and guest satisfaction in a fast-paced dining setting. You will greet guests, present menus, and recommend items from Sodexo’s menu while maintaining professional and friendly service.

The role requires the ability to stand or walk for long periods and lift up to 50 pounds, with flexible shifts and potential alcohol-service responsibilities.