Guest Experience & Venue Operations Lead

ASM Global; Irving (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading operations agency in Irving, Texas is seeking an Operations Supervisor. This role requires supervising daily venue operations while ensuring exceptional guest experiences. Responsibilities include managing event staff, ensuring compliance with service and cash handling standards, and conducting inventory audits. The ideal candidate should be detail-oriented, able to multitask, and meet health requirements for food handling. This position may require working evenings, weekends, and holidays, offering a dynamic work environment.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Must meet health requirements for food handling and alcoholic beverage service.
• Ability to lift and carry items up to 50 pounds.

Responsibilities

• Supervise venue operations and manage event day staff.
• Ensure compliance with service standards and cash handling procedures.
• Train and enforce responsible service of alcoholic beverages.
• Conduct physical audits of inventory and products.

Skills

Attention to detail

Time management

Fluent in English

Ability to multitask

Customer service

Tools

Microsoft Office

Job description

A leading operations agency in Irving, Texas is seeking an Operations Supervisor. This role requires supervising daily venue operations while ensuring exceptional guest experiences. Responsibilities include managing event staff, ensuring compliance with service and cash handling standards, and conducting inventory audits. The ideal candidate should be detail-oriented, able to multitask, and meet health requirements for food handling. This position may require working evenings, weekends, and holidays, offering a dynamic work environment.