Guest Experience Valet – Flexible Hours

Ace Parking Management; Menlo Park (CA); On-site; USD 28,000 - 29,000; Full time

Job summary

ACE Parking is seeking a customer-focused valet/attendant in Menlo Park, CA. The role involves safely parking and retrieving vehicles, greeting guests, and explaining parking procedures.

You will maintain lot cleanliness and assist guests with questions, while upholding company values of accountability and exceptional service. Ideal candidates have a high school diploma or GED, strong communication, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Reliable, friendly and able to create a lasting impression.
• Physical ability to move quickly and lift up to 50 lbs.
• Previous valet or customer service experience is a plus.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with any questions or concerns and handle issues calmly and professionally.
• Coordinate with fellow team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment.
• Assist team members during peak times to promote unity and cooperation.
• Provide outstanding customer service and go the extra mile to meet guest expectations.
• Maintain cleanliness and organization of the parking lot and surrounding areas.

Skills

Excellent communication

Interpersonal skills

Teamwork

Accountability

Reliability

Education

High school diploma or GED

Job description

ACE Parking is seeking a customer-focused valet/attendant in Menlo Park, CA. The role involves safely parking and retrieving vehicles, greeting guests, and explaining parking procedures.

You will maintain lot cleanliness and assist guests with questions, while upholding company values of accountability and exceptional service. Ideal candidates have a high school diploma or GED, strong communication, and the ability to work in a fast-paced environment.