Guest Experience & Ticket Sales Specialist

Lake Winnepesaukah Amusements Inc; Rossville (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

Lake Winnepesaukah Amusements Inc. Front Gate Cashier role at the park entrance involves assisting guests with ticket purchases and engaging with guests, team members, and Supervisors with enthusiasm.

The position requires accurate cash handling, knowledge of ticketing types, and familiarity with POS systems. Previous retail or customer service experience is preferred; strong communication and basic math skills are essential.

Qualifications

• High school diploma or GED preferred.
• Previous experience in retail or customer service preferred.
• Ability to operate ticketing software and POS systems.

Responsibilities

• Promote the park with enthusiasm while interacting with guests.
• Sell tickets and season passes accurately.
• Handle various ticket transactions and reconcile issues.
• Maintain accurate records of ticket options and guest attendance.
• Respond to guest concerns promptly and professionally.
• Report emergencies and follow supervisor instructions.
• Complete tasks as requested by management.

Job description

Lake Winnepesaukah Amusements Inc. Front Gate Cashier role at the park entrance involves assisting guests with ticket purchases and engaging with guests, team members, and Supervisors with enthusiasm.

The position requires accurate cash handling, knowledge of ticketing types, and familiarity with POS systems. Previous retail or customer service experience is preferred; strong communication and basic math skills are essential.