Guest Services Cashier — Front Desk & Upsell

NRG Adventure Park; Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

NRG Adventure Park is seeking a friendly Cashier to be the first and last impression for guests, handling transactions and assisting with ticketing and merchandise sales. You will greet families, answer questions, and help guests prepare for extreme fun in a fast-paced environment.

Ideal candidates have strong communication, attention to detail, and the ability to multitask. This on-site role requires evening, weekend, and holiday availability and physical stamina for extended standing and

Qualifications

• Must be at least 16 years old.
• Previous cashier, retail, or customer service experience is a plus, but not required.
• Excellent verbal communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask in a fast-paced, energetic environment.
• Positive, outgoing, and team-oriented attitude.
• Must be available to work evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet every guest with a friendly, energetic attitude.
• Process ticket sales, party bookings, and merchandise purchases accurately using our POS system.
• Handle cash, credit, and mobile payments, and issue receipts.
• Answer questions about activities, packages, safety procedures, and promotions.
• Check in guests for play sessions, birthday parties, and group events.
• Distribute wristbands, socks, and other required items to guests.
• Maintain a clean and organized front desk area.
• Upsell party packages, add-ons, and merchandise when appropriate.
• Resolve guest concerns and elevate issues to management as needed.
• Follow all safety, security, and cash handling procedures.
• Assist with opening and closing duties as assigned.
• Additional responsibilities as assigned.

Skills

Customer service

Verbal communication

Attention to detail

Multitasking

Team oriented

Flexible schedule

Job description

NRG Adventure Park is seeking a friendly Cashier to be the first and last impression for guests, handling transactions and assisting with ticketing and merchandise sales. You will greet families, answer questions, and help guests prepare for extreme fun in a fast-paced environment.

Ideal candidates have strong communication, attention to detail, and the ability to multitask. This on-site role requires evening, weekend, and holiday availability and physical stamina for extended standing and