Guest Experience: Ticket & Product Sales Specialist

Vail Resorts; Peninsula (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Ski/Mountain Perks

Lodging discounts

401(k) Retirement Plan

Employee Assistance Program

Training & development

Referral Program

Job summary

Boston Mills and Brandywine Ski Area seeks energetic team members for winter seasonal roles, including Ticket and Product Sales. The position offers a starting wage of $20.00 per hour and requires flexibility to work weekends and holidays in a winter environment.

Join us in delivering outstanding guest service, processing resort products, and contributing to a fun, professional workplace with opportunities for growth within Vail Resorts.

Qualifications

• Ability to stand or sit for extended periods.
• Able to work outside in a winter environment.
• High School Diploma.
• Ability to lift 25lbs.
• Must be able to communicate fluently in English.
• Ability to work weekends and holidays.

Responsibilities

• Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime.
• Communicate with guests via phone and email.
• Accurately and efficiently explain and process all resort products and services.
• Complete daily end of Shift pos/register audits.
• Be a part of a fun, professional, caring work environment.
• Ability to work in a fast-paced environment while delivering exceptional experiences.
• Other duties as assigned.

Skills

English fluency

Customer service

Communication

Education

High School Diploma

Job description

Boston Mills and Brandywine Ski Area seeks energetic team members for winter seasonal roles, including Ticket and Product Sales. The position offers a starting wage of $20.00 per hour and requires flexibility to work weekends and holidays in a winter environment.

Join us in delivering outstanding guest service, processing resort products, and contributing to a fun, professional workplace with opportunities for growth within Vail Resorts.