Guest Experience Team Member - Hospitality & Growth

Shake Shack; Holly Springs (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

EAP

Commuter Benefits

Shake Shack Meal Discounts

Job summary

Shake Shack is hiring in Holly Springs, NC, offering an hourly rate of $15.00/hour plus tips. The role emphasizes hospitality, teamwork, and delivering memorable guest experiences in a fast-paced environment.

Responsibilities include preparing and assembling orders, mastering all stations, and maintaining food safety standards. The team is encouraged to grow professionally with mentorship and inclusive training in a supportive culture.

Qualifications

• Learn quickly in a fast-paced, high-volume environment.
• Adaptability to various roles within the restaurant.
• Consistently demonstrates integrity by doing the right thing and taking accountability.
• Flexible schedule availability, including evenings, weekends, and holidays.
• 16 years or older.

Responsibilities

• Lead interactions with guests and teammates with warmth and care.
• Prepare and assemble food orders according to Shake Shack standards.
• Master all stations and rotate through them to keep days fresh and exciting.
• Follow food safety and sanitation procedures to ensure guest safety.
• Align with Shake Shack values of integrity, inclusivity, and community engagement.

Skills

Fast-paced environment

Flexible schedule

Customer service

Accountability

Education

Minimum age 16

Job description

Shake Shack is hiring in Holly Springs, NC, offering an hourly rate of $15.00/hour plus tips. The role emphasizes hospitality, teamwork, and delivering memorable guest experiences in a fast-paced environment.

Responsibilities include preparing and assembling orders, mastering all stations, and maintaining food safety standards. The team is encouraged to grow professionally with mentorship and inclusive training in a supportive culture.