Guest Experience Team Member (Food Service & POS)

Applegreen-USA-Welcome-Centers-Central-Services; Middletown (NJ); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access - Pay on Demand

Employee Referral Bonus

Meal Discount

Pet Insurance

Flexible Schedules

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Team Member to provide exceptional customer service, maintain clean and stocked facilities, and process accurate payments. You will prepare and serve food products and perform various duties to meet travelers’ needs.

Responsibilities include operating the POS system, handling cash, following food safety protocols, stocking, and assisting with kitchen tasks while upholding brand standards and company policies.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.
• Ability to stand and walk for extended periods; flex schedule required.

Responsibilities

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process and receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Skills

Customer service

Cash handling

Friendly demeanor

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Team Member to provide exceptional customer service, maintain clean and stocked facilities, and process accurate payments. You will prepare and serve food products and perform various duties to meet travelers’ needs.

Responsibilities include operating the POS system, handling cash, following food safety protocols, stocking, and assisting with kitchen tasks while upholding brand standards and company policies.