Guest Experience Team Member

J000461 JIB North Bay Jack Inc; San Rafael (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Jack in the Box in California is seeking a Team Member to deliver exceptional guest experiences, ensuring high-quality food and a clean environment. You will handle dine-in and drive-thru service, take and process orders, and work with the team to maintain fast, accurate service while upholding our brand standards.

This role emphasizes guest satisfaction, teamwork, and adherence to safety and cleanliness guidelines in a busy restaurant setting.

Qualifications

• Provide exceptional guest service and ensure a clean, welcoming environment.
• Follow JIB procedures, systems, and standards to deliver consistent quality.

Responsibilities

• Greet guests and take orders for dine-in or drive-thru.
• Enter orders in POS, collect payments, and thank guests upon completion.
• Assemble orders accurately and ensure timely delivery to guests.
• Maintain cleanliness of interior, exterior, and dining area throughout shifts.
• Assist team members to meet guest needs and uphold policies.

Skills

Guest service

Teamwork

Communication

Multitasking

Food quality awareness

Job description

Jack in the Box in California is seeking a Team Member to deliver exceptional guest experiences, ensuring high-quality food and a clean environment. You will handle dine-in and drive-thru service, take and process orders, and work with the team to maintain fast, accurate service while upholding our brand standards.

This role emphasizes guest satisfaction, teamwork, and adherence to safety and cleanliness guidelines in a busy restaurant setting.