Guest Experience Team Member

J003472 JIB Vanmel Inc; Rancho Cordova (CA); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Jack in the Box franchisee is seeking a Team Member to deliver an exceptional guest experience, ensuring high-quality food, cleanliness, and efficient service across front-of-house tasks. You will greet guests, take orders, manage POS transactions, and support meal preparation while maintaining standards and brand guidelines.

The role emphasizes teamwork, adaptability during peak hours, and a friendly, professional demeanor to make guests feel welcome and valued.

Qualifications

• Guest service or food cook/preparation experience helpful.
• Must be at least 16 years old.
• Ability to read and understand written English and perform basic math.
• Able to multitask and work effectively in a team environment.

Responsibilities

• Greet guests and take/clarify orders; enter orders in POS and handle payment.
• Assemble and deliver orders; ensure timely, accurate service.
• Maintain cleanliness and stocking of work areas; support across stations as needed.
• Follow Jack in the Box policies, safety standards, and brand guidelines.

Skills

Guest service

Team player

Positive attitude

Calm under pressure

English communication

POS system

Tools

POS system

Job description

Jack in the Box franchisee is seeking a Team Member to deliver an exceptional guest experience, ensuring high-quality food, cleanliness, and efficient service across front-of-house tasks. You will greet guests, take orders, manage POS transactions, and support meal preparation while maintaining standards and brand guidelines.

The role emphasizes teamwork, adaptability during peak hours, and a friendly, professional demeanor to make guests feel welcome and valued.