Guest Experience Team Member

Dunkin' Donuts; New York (NY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Dunkin' Donuts in New York is seeking Crew Members to deliver great guest experiences. You will prepare products to standards, serve with enthusiasm, and work as part of a team in a clean, fast-paced environment.

You will handle cash, operate basic restaurant equipment, and communicate clearly in English while following brand standards and safety procedures to ensure guest satisfaction.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Equipment operation

Tools

POS system

Job description

Dunkin' Donuts in New York is seeking Crew Members to deliver great guest experiences. You will prepare products to standards, serve with enthusiasm, and work as part of a team in a clean, fast-paced environment.

You will handle cash, operate basic restaurant equipment, and communicate clearly in English while following brand standards and safety procedures to ensure guest satisfaction.