Guest Experience Crew Member

Baskin-Robbins; Newark (NJ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Medical Insurance

Job summary

Dunkin' Donuts franchisee in Newark, New Jersey is seeking a Crew Member to join a fast-paced team delivering great guest experiences. You will prepare products, maintain cleanliness, and handle cash with accuracy while following brand standards and safety procedures.

The role offers competitive weekly pay and a company-supported benefits approach; you will train and grow with the team as you support guest satisfaction and efficient service.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (may have age requirements).
• Guest focus – anticipate and understand guests’ needs and exceed their expectations.

Responsibilities

• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction meeting our CARE level of service.
• Adhere to Brand standards and deliver quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Cash handling

Equipment operation

Guest focus

Job description

Dunkin' Donuts franchisee in Newark, New Jersey is seeking a Crew Member to join a fast-paced team delivering great guest experiences. You will prepare products, maintain cleanliness, and handle cash with accuracy while following brand standards and safety procedures.

The role offers competitive weekly pay and a company-supported benefits approach; you will train and grow with the team as you support guest satisfaction and efficient service.