Guest Experience Team Leader

Smoothie King; Derby (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free smoothies

Flexible work schedules

Office lunches and parties

Monthly fitness challenges

Free gym access

More fun activities

Job summary

Smoothie King is seeking a purpose-driven Team Captain to serve as an ambassador for our brand. You will guide guests to choose smoothies and retail products that support a healthy lifestyle, while mentoring team members when managers are away. The role requires a passion for the brand and readiness to take on new challenges.

You will blend recipes, engage customers, upsell at POS, and help maintain store operations with a guest-first attitude. A positive, energetic presence is essential.

Qualifications

• Basic knowledge of Microsoft Word, Excel, and Outlook.
• Ability to communicate effectively with guests, team members, and the community, both orally and in writing.

Responsibilities

• Provide an exceptional guest experience throughout our guest's visit.
• Act with a guest comes first attitude and connecting with the guest.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
• Maintain regular and punctual attendance.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Lives and promotes the culture, values, vision and mission of Smoothie King
• Adheres to the Smoothie King Handbook and all other Smoothie King polices.

Skills

MS Word

MS Excel

Outlook

Job description

Smoothie King is seeking a purpose-driven Team Captain to serve as an ambassador for our brand. You will guide guests to choose smoothies and retail products that support a healthy lifestyle, while mentoring team members when managers are away. The role requires a passion for the brand and readiness to take on new challenges.

You will blend recipes, engage customers, upsell at POS, and help maintain store operations with a guest-first attitude. A positive, energetic presence is essential.