Guest Experience Captain

Smoothie King (SKFI); Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free smoothies

Flexible schedules

Office lunches

Job summary

Smoothie King in Nashville seeks a purpose-driven Team Captain to act as brand ambassador and mentor for team members. You will help guests choose smoothies and retail products that support a healthy lifestyle, while providing guidance when managers are not present.

A passion for the brand and willingness to take on new challenges are essential. You will blend recipes, greet guests, upsell at the POS, and ensure smooth store operations.

Qualifications

• Basic knowledge of Microsoft Word, Excel, and Outlook.
• Ability to communicate effectively with guests, team members, and the community, both orally and in writing.

Responsibilities

• Provide an exceptional guest experience throughout the visit.
• Discover and respond to guest needs with a ‘guest comes first’ attitude.
• Demonstrate strong interpersonal skills while engaging guests and team members.
• Maintain detail-oriented cleanliness and presentation across the store.
• Act with integrity and promote Smoothie King culture, values, and mission.
• Maintain regular and punctual attendance and flexible hours as needed.
• Assist in team management during scheduled shifts and support operations.

Skills

Guest service

Team communication

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Smoothie King in Nashville seeks a purpose-driven Team Captain to act as brand ambassador and mentor for team members. You will help guests choose smoothies and retail products that support a healthy lifestyle, while providing guidance when managers are not present.

A passion for the brand and willingness to take on new challenges are essential. You will blend recipes, greet guests, upsell at the POS, and ensure smooth store operations.