Guest Experience Support - Server Assistant

CoralTree Hospitality; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

CoralTree Hospitality's Lake Nona Wave Hotel is seeking a friendly, guest-focused restaurant support team member to help the serving staff deliver prompt, attentive service in a vibrant setting. You will clear tables, maintain cleanliness, assist with seating and guest requests, and contribute to memorable dining experiences.

English fluency, a can-do attitude, and basic food handler certification are required; experience preferred.

Qualifications

• Alcohol service and Food Handler certifications are required.
• Fluent English communication, both spoken and written.
• Experience delivering service to guests is preferred.
• Flexible with schedule in a demanding hospitality environment.

Responsibilities

• Proactively supports the restaurant team by clearing tableware, napkins, and refuse from tables.
• Ensure restaurant cleanliness by wiping down tables and chairs and clearing debris from the floor and surrounding areas.
• Deliver prompt service by resetting tables in a timely matter.
• Proactively support the restaurant team while monitoring dining room activity.
• Collaborate with team members to communicate any special needs or guest requests.
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
• All other duties as assigned.

Skills

Flexibility

People person

Great communicator

Experience in service

Job description

CoralTree Hospitality's Lake Nona Wave Hotel is seeking a friendly, guest-focused restaurant support team member to help the serving staff deliver prompt, attentive service in a vibrant setting. You will clear tables, maintain cleanliness, assist with seating and guest requests, and contribute to memorable dining experiences.

English fluency, a can-do attitude, and basic food handler certification are required; experience preferred.