Hospitality Server Assistant: Elevate Guest Experiences

Lake Nona Wave Hotel; Orlando (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Lake Nona Wave Hotel in Orlando is seeking a team member to support the serving staff, ensure prompt service and maintain dining room cleanliness to guarantee guest satisfaction. You will assist the restaurant team during busy periods, clear tables, reset seating, and help communicate guest needs with colleagues.

Flexibility with schedule and prior service experience are valued. Alcohol service and food handler certifications are required, with fluency in English for clear communication.

Qualifications

• Alcohol service and Food Handler certifications are required.
• Previous experience providing service to others preferred.
• Familiarity with restaurant terminology and food service techniques is helpful.
• Fluent English in speaking and writing.

Responsibilities

• Proactively supports the restaurant team by clearing tableware, napkins, and refuse from tables.
• Ensure restaurant cleanliness by wiping down tables and chairs and clearing debris from the floor and surrounding areas.
• Deliver prompt service by resetting tables in a timely matter.
• Proactively support the restaurant team while monitoring dining room activity.
• Collaborate with team members to communicate any special needs or guest requests.
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.
• All other duties as assigned.

Skills

Flexibility

Experience

Alcohol service cert

Food handler cert

Great communicator

Job description

Lake Nona Wave Hotel in Orlando is seeking a team member to support the serving staff, ensure prompt service and maintain dining room cleanliness to guarantee guest satisfaction. You will assist the restaurant team during busy periods, clear tables, reset seating, and help communicate guest needs with colleagues.

Flexibility with schedule and prior service experience are valued. Alcohol service and food handler certifications are required, with fluency in English for clear communication.